Star Data Call Center
Star Data Systems’ in-house data collection professionals are highly experienced in every aspect of telephone interviewing. We provide our clients with accurate, on-time results they can depend on. Star Data clients have the assurance that they can access their project data and interviewing statistics 24/7 using our secure online dashboard reporting. In addition all of our interviews are recorded and available for client monitoring 24/7 using our exclusive Virtual Monitoring feature.
Our state-of-the-art call center facility uses sophisticated Computer Assisted Telephone Interviewing (CATI) software specifically designed for the research industry. Star Data’s in-house call center is located in South Florida and features multi-lingual interviewers, excellent supervision and 24 years experience at conducting Business-to-Business interviewing, consumer product interviewing, customer satisfactions studies, in-depth interviewing (IDI’s), mystery shopping and multi-mode interviewing.
Star Data Interviewers are fully experienced at many types of research studies:
- Business-to-Business interviewing
- Political Polling
- Consumer product interviewing
- Customer satisfactions studies
- In-depth interviewing (IDI’s)
- Mystery shopping
- Multi-mode interviewing
- College-bound Students and Parents
- Medical Professionals
- Other Professionals and executives
- Other Custom Studies of all types
Star Data’s call center features:
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Telephone Surveys |
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Star Data Advantages |
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All stations are fully equipped with sophisticated CATI software |
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Multilingual interviewers in English, Spanish, French and other languages |
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Online Reporting of Quota groups, key measures and survey statistics |
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All interviews are recorded and available for clients to monitor using our online Virtual Monitoring Dashboard |
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In-Depth Interviews (IDI’s) with professionals and with consumers |
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Verbatim interviews and recordings |
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Business-to-Business Surveys |
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Business Professionals, including IT, Law, Insurance and medical professionals |
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CATI recruits to online surveys for hard-to-reach business and medical professionals |
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Experienced, professional interviewers |
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Consumer Surveys |
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Customer Satisfaction (CSI) Surveys |
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Employee Surveys |
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Needs Assessment Surveys |
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Concept Studies |
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Political Polling |
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Tracking Studies |
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Issues Definition |
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Dial-Throughs/Get-out-the-Vote Campaigns (GOTV) |
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